# Hire Dedicated Linux Administrators - Support Resort

## What We Offer

Support Resort provides **dedicated Linux system administrators** from India on a month-to-month basis. We handle the staffing—you direct the work.

Our admins have years of hands-on experience managing production Linux systems. They understand how things work under the hood, troubleshoot systematically, and keep infrastructure running. You point them at your servers; they learn your setup and maintain it.

## The Business Model

This is staffing, not managed services.

**What we provide:**
- Experienced Linux administrators with production backgrounds
- Strong English communication (can interact with your customers)
- Employment: salary, benefits, leave, HR management
- Managed workstations and stable connectivity
- Attendance monitoring and basic oversight
- NDA-bound employees with professional security practices

**What you provide:**
- Access to your servers, cloud accounts, and infrastructure
- Context about your environment and priorities
- Day-to-day direction and task assignment
- Quality and security oversight

You manage the admin directly. They learn your systems, follow your processes, and work to your standards.

## Technical Capabilities

Our admins have broad experience and adapt to your specific stack:

**Operating Systems:**
- Ubuntu, Debian, RHEL, CentOS, Rocky Linux, AlmaLinux
- If it runs Linux, they can manage it

**Web & Application Infrastructure:**
- Nginx, Apache, Caddy, HAProxy, Varnish
- PHP-FPM, Node.js, Python application deployment
- Let's Encrypt, SSL/TLS configuration

**Databases:**
- MySQL, MariaDB, PostgreSQL, MongoDB, Redis
- Replication setup, backup strategies, performance tuning

**Cloud Platforms:**
- AWS, Google Cloud, Azure
- DigitalOcean, Linode, Vultr, Hetzner
- VPS providers, dedicated servers, hybrid environments

**Containers & Orchestration:**
- Docker, Docker Compose
- Kubernetes basics
- Container deployment and management

**Monitoring & Operations:**
- Prometheus, Grafana, Nagios, Zabbix
- Log management (ELK, Graylog)
- Alerting and incident response

**Security:**
- Firewall configuration (iptables, nftables, ufw)
- Fail2ban, intrusion detection
- Security hardening, patching, compliance

## Customer-Facing Capability

Our admins can provide technical support directly to your customers when needed:
- Strong English communication skills
- Experience explaining technical issues clearly
- Professional interaction with end users
- Can handle support tickets, calls, and migrations

You train them on your customer service standards; they bring the technical expertise.

## Ideal For

**Web hosting companies:**
- Server provisioning and management
- Customer technical support
- Migration assistance
- Control panel administration (cPanel, Plesk, custom)

**SaaS providers:**
- Infrastructure management
- Deployment and scaling
- Performance optimization
- Incident response

**Tech companies with servers:**
- Production system maintenance
- Security and patching
- Monitoring and alerting
- DevOps support tasks

**Any business running Linux infrastructure:**
- Reliable daily operations
- Troubleshooting and problem-solving
- Documentation and process improvement

## Pricing

Flat monthly rates, no hidden fees:

| Tier | Monthly Rate | Profile |
|------|--------------|---------|
| Experienced Admin | US$1,699/month | Years of production experience, solid troubleshooter |
| Senior Admin | US$2,499/month | Deep expertise, handles complexity independently, customer-facing |
| Lead Admin | US$2,999/month | Can guide others, architecture capability (with your direction) |

All tiers include full-time dedication (Mon-Fri), employment costs, equipment, and HR support. You provide infrastructure access.

## Getting Started

1. **Discovery call**: 30-45 minutes to understand your infrastructure
2. **Matching**: We find an admin whose experience fits (typically 3-5 days)
3. **Trial week**: Real work on your systems, no payment unless you continue
4. **Ongoing**: Month-to-month, scale up or down as needed

## Key Differentiators

- **Track record**: 22 years in business, 75% of clients stay 5+ years
- **Selection standards**: Top 1% hiring, production experience required
- **Employment model**: Direct employees with stability, not freelancers
- **Customer communication**: Strong English, professional interaction
- **Honest matching**: We'll tell you if we're not the right fit

## Coverage and On-Call

This is staffing, not 24/7 managed services. Standard engagement is one shift per day, Monday-Friday.

**Options for extended coverage:**
- Hire multiple admins on different shifts
- Discuss weekend coverage during discovery
- Combine with your own on-call rotation and monitoring

Be realistic: if you need guaranteed 24/7 response times, you need either multiple staff or a managed services provider.

## Security

- All staff sign NDAs as condition of employment
- Company-provided managed workstations
- Direct employees with accountability
- You control access: SSH keys, IAM policies, VPN—your security model

## Contact

- Website: https://supportresort.com/hire-linux-administrators
- Email: hello@supportresort.com
- Trial request: https://supportresort.com/order

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*Support Resort has been providing dedicated remote staff since 2003. Our Linux administrators are direct employees—experienced professionals who've managed production systems and solved real problems. They adapt to your infrastructure and become reliable members of your team.*