About Support Resort
An Australian company. Staff who stay. Clients who stay.
You contract with our Australian company. Your dedicated staff work from our offices in India and the Philippines. They're not freelancers - they're our employees, building careers here.
72% of our clients have stayed 5+ years. That's what happens when staff stick around long enough to truly understand your business.
Our Mission
To provide businesses with dedicated professionals who become genuine long-term team members, combining large company professionalism with the human touch of a boutique operator.
Every staff member we place is an investment in a long-term relationship. We're not here to fill seats quickly - we're here to find the right people who will grow with your business for years to come.
Our Story
Founded in 2003 by Australian IT professionals, Support Resort was built on a simple premise of providing long-term remote staff for businesses worldwide.
We're not a platform or a marketplace. We're employers. Our team members in India and the Philippines have real careers with benefits, training, and growth paths. When staff build careers here, they invest in understanding your business deeply.
What Makes Us Different
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Australian Company
You contract with an Australian business. Australian standards, Australian accountability.
- We're Employers, Not a Platform
Our staff have careers here with benefits, training, and growth paths.
- Pre-Tested Before Assignment
Technical staff prove themselves on internal projects before working with clients.
- Long-Term Focus
We're optimized for years of partnership, not quick transactions.
Our Offices
State-of-the-art facilities in two of Asia's premier technology hubs
Kerala, India
Our technical teams have been based in India since 2003.
Cebu City, Philippines
Home to our virtual assistants and customer support teams since 2007.
Our Core Values
Staff Who Stay
Our retention rates speak for themselves. When staff build careers here, they invest in understanding your business deeply. That knowledge compounds over years.
Honest Communication
When something isn't working, we tell you. When a deadline is at risk, you know immediately. No silent failures, no surprise bad news.
Client Partnership
We succeed when you succeed. That's why 72% of our clients have stayed 5+ years. We're not looking for quick transactions - we're building lasting partnerships.
Ready to Work Together?
Tell us about your needs. We'll match you with the right staff.