DevOps

The Mail Relay Setup

Outbound mail rerouted through a transactional email service — AWS SES, Brevo, Postmark, Mailgun, SendGrid, or Resend — so it actually reaches inboxes.

This reroutes only your outbound mail through a transactional email service — AWS SES, Brevo, Postmark, Mailgun, SendGrid, or Resend, matched to your sending volume and budget — while your existing setup keeps handling inbound mail exactly as it does now. The problem this solves is structural: an individual mail server can't match the sender reputation, warmed IP pool, and mailbox-provider relationships that a transactional service maintains with Gmail, Outlook, Yahoo, and Hotmail, so DNS tweaks alone often can't fix persistent spam-folder or bounce problems. We handle service selection, the account-setup walkthrough, domain verification via SPF, DKIM, and DMARC records, SMTP relay credential configuration, and wiring up to three source applications — typically WordPress, your website's contact forms, and one other application you specify. Before-and-after deliverability testing confirms mail is actually landing in Gmail, Outlook, and Yahoo inboxes, and you get plain-English documentation of exactly what changed so you can add further applications yourself later, or ask us to.

What's included

Relay service selection matched to your sending volume and budget (AWS SES, Brevo, Postmark, Mailgun, SendGrid, or Resend)
Account-setup walkthrough with your team
Domain verification via SPF, DKIM, and DMARC records
SMTP relay credential configuration
Wiring up to three source applications (e.g. WordPress, contact forms, one other)
Before/after deliverability testing across Gmail, Outlook, and Yahoo
Plain-English documentation of exactly what changed

How it works

1
Book it — pay the fixed price, tell us your target environment
2
We deliver — an experienced specialist runs our standard workflow for this exact task; you can watch progress and ask questions
3
Hand-off — you get the deliverables, documentation, and a walkthrough if you want one

FAQ

How fast is delivery?: Standard delivery is within 15 weekday hours. Express delivery — within 9 weekday hours — costs 25% more.
How is this different from a DNS-only deliverability fix?: A DNS-only fix corrects your SPF/DKIM/DMARC records but can't guarantee inbox placement, because IP reputation and mailbox-provider algorithms — especially Outlook and Hotmail's — are outside anyone's direct control. This engagement routes your outbound mail through a service that already has that reputation and those relationships established, which is structurally more reliable.
What if we have more than three applications sending mail?: The engagement covers wiring up three source applications. Additional applications are scoped and quoted individually, since each one needs its own configuration and testing.
Do you fix existing domain reputation problems?: Not within this engagement. If your domain is already on a blocklist, that's a separate diagnostic engagement scoped after an audit — this service reroutes outbound sending going forward, it doesn't repair a damaged sender history.
Who pays for the relay service itself?: You do, directly to whichever provider we set up. We configure the integration and pick the service that matches your volume, but the ongoing relay subscription is billed to you, not bundled into our fee.

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